Terms and conditions

Introduction

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the Answerbot.info website (the "Service") operated by Answerbot.info ("us", "we", or "our"). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Agreement

By accessing Answerbot.info, you are entering into an agreement with Answerbot.info, and accept and agree to be bound by each and all of these Terms of Service. Answerbot.info may amend, alter and update these Terms of Service, at any time and without notice to you, by posting the amended terms or new Terms of Service on this web site. The amended terms or new Terms of Service shall become effective immediately and automatically upon posting, and you agree to be bound by such amended terms and new Terms of Service.

Service description

Answerbot.info Services are a suite of webmaster solutions offered through our unique platform. The Services are elegantly designed to enable Customer to provide Customer End Users with easy access to information and enhance the user experience on their website.

Definitions

  1. "Service/s" are features and tools, provided by Answerbot.info to its Customers.
  2. "Customer/s" is the legal entity using our Services.
  3. "Site" is the Answerbot.info and properties within the Answerbot.info / www.Answerbot.info domains (excluding sub-domains).
  4. "Software" means the software as a service (SaaS) offered by Answerbot.info
  5. "Widget" is an application, which is implemented into a website interface, in order to add website functionalities.
  6. "Answerbot" is the nickname of one of our Widgets. Consisting of the words Answer and Bot, suggesting "Automatic Answers to your questions"
  7. "Answerbot Builder" A part of our Site where Customers create, edit and customize the content and properties of the Answerbot.
  8. "Customer End Users" means Customer's end user customers, potential end user customers, and other users of and visitors to the Customer Properties. Customer End Users or Person does not include the customers of Customer’s end user customers.
  9. "License" A free or paid right to use certain properties of Answerbot.info.
  10. “Third Party/ies” shall mean any persons, whether natural or legal, which are neither You nor Answerbot.info
  11. “Trial Period” shall mean free access provided to You by Answerbot.info for a limited and established period of time, to the Software
  12. “Session/s” A distinct web browser accessing the Widget within a given timeframe.
  13. Where capitalized terms are used in this Agreement which are not defined above, they shall have the meaning given to them in the GDPR, or the equivalent definitions under Applicable Law.

Accounts and registration

To access certain features of the Service, you may be required sign up for a Answerbot.info account. When you sign up for an account, you will be required to provide us with some information about yourself, such as your email address or other contact information. You represent and warrant that the information you provide to us is accurate and that you will keep it accurate and up-to-date at all times. When you register, you will be asked to provide a password. You are solely responsible for maintaining the confidentiality of your Answerbot.info account and password, and you accept responsibility for all activities that occur under your Answerbot.info account.

By signing up you also agree that the Answerbot.info services may include certain communications from Answerbot.info such as newsletters, administrative messages, service announcements and that these communications are part of Answerbot.info membership. Unless explicitly stated otherwise, any new features that augment or enhance the current Answerbot.info services shall be subject to the Terms of Service. You understand and agree that the Answerbot.info services is provided "AS-IS" and that Answerbot.info assumes no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings.

Subscription Term

  1. We offer several different subscription plans for Our Software (the “Subscription Plan”). Information about Our Subscription Plans can be found on Our Site. Fees quoted on Our Site do not include taxes that may be applicable in Your jurisdiction. For additional information on Our Subscription Plans, please Contact us. You may upgrade or downgrade Your Subscription at any time during Your Subscription Term, upon which We will apply the respective fees on a pro-rata basis.
  2. Trial Period: At the end of the Trial Period, You will be prompted to enter Your payment details if You have not already done so. If You've already updated Your payment method You will be automatically charged on the date shown on the billing section associated with Your Account.
  3. Renewal Term: Unless the owner of Your Account upgrades or downgrades Your Subscription Plan, You will be enrolled into an automatic renewing cycle for the same term at the conclusion of the Subscription Term (the “Renewal Term”). This applies to all Subscription Plans involving payment including monthly and annual renewals.

Prohibited Activities

You may not access or use the service for any purpose other than that for which we make the service available. The service may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the service, you agree not to:

  1. Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  2. Circumvent, disable, or otherwise interfere with security-related features of the service, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the service and/or the Content contained therein.
  3. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the service.
  4. Use any information obtained from the service in order to harass, abuse, or harm another person.
  5. Make improper use of our support services or submit false reports of abuse or misconduct.
  6. Use the service in a manner inconsistent with any applicable laws or regulations.
  7. Engage in unauthorized framing of or linking to the service.
  8. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the service or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the service.
  9. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  10. Attempt to impersonate another user or person or use the username of another user.
  11. Sell or otherwise transfer your profile.
  12. Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
  13. Interfere with, disrupt, or create an undue burden on the service or the networks or services connected to the service.
  14. Copy or adapt the service’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  15. Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the service.
  16. Use a buying agent or purchasing agent to make purchases on the service.
  17. Make any unauthorized use of the service, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.

Service use guidelines

  1. Customers will input content into the Answerbot via the Builder section in our Site after logging in.
  2. The Answerbot is integrated by adding a Javascript code snippet to a given website.
  3. Changes to the content of the Answerbot can be applied at any time via the Builder.
  4. Customers are held responsible and are liabile for text, images, links and any type of content or media that is displayed via our Service.
  5. Using the Service does not guarantee an increase in sales or income for the Customer.
  6. Answerbot.info's Terms of Service, Disclaimer, FAQs and pricing can change at anytime without prior notice.
  7. Our Site and Service may underperform or become unavailable due to maintainance, server load, system malfunction or connectivity problems.
  8. This is a new service and new features and upgrades may be frequent.
  9. Customer acknowledges that by placing an order with Answerbot.info that they have read, acknowledged and fully understood all paragraphs of these terms and conditions. All services should begin within 48 hours from the purchase time. All services are conducted on a first come, first serve basis. If you pay by online check or credit card, the campaign starting date shall be the date on which your check or credit card payment clears.

Financial fraud

By registering to Answerbot.info services, we have the right to request additional information about your transactions if under the suspicion the transaction was not authorized or made by the owner of the account. We reserve the right to terminate or suspend any account that has used stolen, hacked or unauthorized payment accounts for Answerbot.info services without any prior notice. For transactions from Answerbot.info to Customer, if under the suspicion the account security was breached, a Answerbot.info representative will request confirmation from account owner. Failure to reply to the confirmation e-mail will result in delay or cancelation of the transaction, as well as cancelation of the Answerbot.info account password.

Limitation of liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of:

  1. Use of the Service
  2. Breach of these Terms of Use
  3. Any breach of your representations and warranties set forth in these Terms of Use
  4. Your violation of the rights of a third party, including but not limited to intellectual property rights
  5. Any overt harmful act toward any other user of the Service with whom you connected via the Service.

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

Governing laws

These Terms shall be governed by and defined following the laws of Israel. Answerbot.info and yourself irrevocably consent that the courts of Israel shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.

Third-Party website and content

The Answerbot.info website may contain (or you may be sent via the service) links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ("Third-Party Content"). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Service or any Third-Party Content posted on, available through, or installed from the Service, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Service and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms of Use no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Service or relating to any applications you use or install from the Service. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

Modifications and interruptions

We reserve the right to change, modify, or remove the contents of the Service at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Service. We also reserve the right to modify or discontinue all or part of the Service without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

We cannot guarantee the Service will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Service, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Service at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Service during any downtime or discontinuance of the Service. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Service or to supply any corrections, updates, or releases in connection therewith.

Refund policy

If you are unsatisfied with our Services you are eligible for a refund for your last payment within in 14 days of purchase. To cancel or request a refund it is recommended that you contact us or email us at [email protected]

Refunds can only be processed in the same form of payment originally used for the purchase.

Contact Us

If you have any questions about these Terms, please contact us.